Deployment Services

Our Technical Specialists and Consultants are experienced and highly specialized teams that deploy and commission Contact Centre with tangible significant success rates. We make the technologies work for you, leaving you to fully concentrate on your business. We cover full deployment capability for:
TELEPHONY SOLUTIONS:
  • Avaya PBX—TDM & IP Telephony
  • Avaya ACD—Elite, BSR and Business Advocate
  • Avaya CTI & Multimedia solutions—CCE, AIC
  • Avaya IVR– Conversant & IR
  • Avaya Reporting—CMS, BCMS & Operational Analyst
  • Nortel IVR—Periphonics & MPS
  • Witness and Verint Voice Logging solution
  • Genesys Enterprise Telephony Solution
FRONT END APPLICATIONS
  • Juris Assist
  • Juris Contact
  • Siebel Call Center
  • Juris Collection
DATABASES & CONNECTIONS
  • Oracle, SQL Server, MySQL, db2, Postgres SQL, Informix
  • JTAPI, TSAPI, TAPI
  • TN3270
INTEGRATION
  • Complex CTI integrations
  • Multiple Database integrations
  • IVR & legacy host integrations
  • Multi vendor Enterprise Applications API integrations
With our services, program and methodology, you are actually future proofing and effectively deploying the technology that you invested in. We make technology work for your profits. Hand-holding program for your IT and administrator personnel. Together we safeguard you and your investment against slipshod deployment and maintenance.